Privacy Policy

Introduction

Welcome to Harmonian’s Privacy Policy. This policy explains how we handle your personal information when you use our website, products, or services (collectively, the “Services”). By accessing or using our Services, you agree to the terms outlined in this policy.

Definitions

“We,” “us,” and “our” refer to Harmonian. “Policy” means this privacy policy. “Personal information” and “personal data” are used interchangeably.

Information We Collect

We collect various types of personal information to provide and improve our Services. This includes:

• Names, email addresses, phone numbers
• IP addresses
• Billing and payment information
• Transactional details
• Support queries
• Website usage data

How We Collect Information

We collect information:

• Directly from you when you provide it, such as when you create an account or make a purchase.
• Automatically as you use our website or services.
• From third parties with your consent, including social network providers.

How We Use Your Information

We use your personal information to:

• Fulfill orders and contracts.
• Operate and improve our website and Services.
• Verify your identity and respond to support requests.
• Send operational updates and conduct technical analysis.
• Monitor for fraud and ensure compliance.
• Manage our relationship with you and comply with legal obligations.

Information Sharing

We may share your information with:

• Our service providers, business partners, and professional advisers.
• Regulators and government authorities.
• Potential buyers of our business.
• Third parties for legal purposes.

International Data Transfers

We may transfer your data internationally. We ensure appropriate safeguards are in place to protect your information.

Data Security

We implement reasonable security measures to protect your information, including encrypted storage and secure network practices. All sensitive/credit information is processed through secure third-party payment processors.

Your Rights

You have the right to:

• Access your personal information.
• Request corrections to your data.
• Delete your account.
• Opt-out of marketing communications.

You may submit a request to exercise these rights by contacting us at the email or physical address provided in the Contact section below. We will verify your request and respond accordingly.

Cookies and Analytics

We use cookies and similar technologies to enhance your experience. Cookies are small files transferred to your computer’s hard drive through your web browser. They help us remember your preferences and understand site usage. You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.

Third Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as outlined above. We may release information when required to comply with the law or protect our rights.

Third Party Links

Occasionally, we may include links to third-party sites. These sites have their own privacy policies, and we are not responsible for their content or practices.

Google

We adhere to Google’s Advertising Principles. We have not enabled Google AdSense on our site but may do so in the future.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to post a privacy policy. We will add a link to this privacy policy on our homepage and notify you of any changes. You can change your personal information by logging into your account.

Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

COPPA (Children’s Online Privacy Protection Act)

Our Services are not intended for children under 16. We do not knowingly collect data from children under 16.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through our website or via email. Your continued use of our Services after changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this policy, please contact us at:

• Email: hello@harmonian.online
• Address: 29-9 & 10, Jalan Loke Yew, 55200 Kuala Lumpur, Malaysia.

By using our Services, you consent to our collection and use of your information as described in this policy.

Last updated: 10/09/2024